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Accessibility statement

This statement applies to the Laattapiste.fi online service. It was prepared on 3 June 2025 and last updated on 27 June 2025.

The website aims to meet the Level A and AA success criteria of WCAG 2.2. Our goal is to provide digital services that are accessible to all users. In this accessibility statement, we describe the shortcomings in the accessibility of the service. The accessibility of the service has been assessed by an external expert organisation.

Accessibility status 

This service partially conforms to WCAG 2.2 Levels A and AA. The issues we are aware of are listed on this page.

Non-accessible content 

The website does not comply with the accessibility requirements in the following respects. The relevant WCAG success criterion is shown in brackets.

  • Some images lack text alternatives, or their text alternatives are inadequate (1.1.1).
  • Embedded videos do not have captions (1.2.2).
  • The structure and relationships of the parts of the website are not clear to assistive technology users (1.3.1).
  • Some user interface components have insufficient contrast (1.4.3).
  • Some tooltips and functions cannot be used with a keyboard (1.4.13, 2.1.1).
  • The focus order is not logical when using site search (2.4.3).
  • When a form is submitted with errors, focus moves to the top of the page and assistive technology users are not informed of the error (2.4.3).
  • Some links open in a new window without warning the user. Some link texts do not describe the purpose of the link (2.4.4).
  • Several components lack a visible keyboard focus indicator (2.4.7).
  • Required fields on the booking form are not marked (3.3.1).
  • Several fields lack a label, or the label is not programmatically associated with the field (3.3.2).
  • For some functions, the text passed to assistive technologies has not been translated into all languages, or is otherwise incorrect (4.1.2).
  • The code of the service contains errors that may affect the use of the website with assistive technologies (4.1.2).
  • Status messages are not announced to assistive technologies (4.1.3).

The accessibility of the service is being improved as part of its ongoing maintenance and development.

Accessibility feedback

We actively collect feedback from users and improve the accessibility of the website based on it. If you notice any shortcomings on our website, please let us know using our feedback form. Please tell us which page the problem is on and what it involves. We will reply within 14 days.

Supervisory authority

If you are not satisfied with the reply you have received, or you do not receive a reply within 14 days, you can submit a complaint to the supervisory authority. Traficom’s website explains how to submit a complaint and how it will be processed.

Finnish Transport and Communications Agency Traficom 

Digital Accessibility Supervision Unit 
webaccessibility.fi
saavutettavuus@traficom.fi
Phone +358 29 534 5000 (switchboard) 

Give feedback on accessibility

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