Contract, delivery and return terms
These pages set out the terms and return instructions that apply to your purchases from Laattapiste-Pukkila, whether you shop in store, order online or buy as a business customer.
General terms and conditions
We follow the general terms and conditions for consumer sales of tiles and related products, drawn up by the Finnish Floor and Wall Covering Association and the Consumer Ombudsman. These terms apply to consumer purchases alongside our own delivery terms.
Delivery terms
Returns
Before returning any products, check which products can be returned, how to pack them and how refunds are calculated.